All warranties are not the same among fluid system components. You will find warranties that end after installation, as well as after one year. We are proud to share that Swagelok components are supported by the Swagelok Limited Lifetime Warranty. This is a testament to the quality and reliability that we have represented for over 70 years.
Swagelok Quality System (SQS)
At San Diego Fluid System Technologies, we must anticipate and respond to our customers' changing needs to achieve excellence.
- We strive for Zero Customer Disappointments
- We work hard to earn customer confidence with every product and service.
- We are relentless in our pursuit of continuous improvement and finding the balance of value, service, and quality.
The Swagelok Quality System (SQS) is the business management system we use to systematically manage and improve processes throughout daily operations. It is used around the world by Swagelok sales and service centers to ensure high performance and quality experiences for our customers.
San Diego Fluid System Technologies is evaluated on SQS implementation by ISO and Nuclear Lead-certified auditors. This Quality System is ISO compliant, meeting the requirements of ISO 9001 with additional requirements above that for Swagelok sales and service centers.
Our objectives include goals around:
• On-Time Shipments
• Shipment Accuracy
• Inventory Accuracy
• Custom Solutions Quote Response
• Custom Solutions Flawless Product
• Order Entry Accuracy
• Customer Complaint Handling and Response
The structure of the Swagelok Quality System requires objectives to be clear and measurable, people to be well trained, equipment to be properly maintained, and processes to be consistent. This translates to efficient processes, productive employees, and satisfied customers.
With Swagelok SQS, we are in a better position to anticipate your changing needs and deliver high-quality products and services, time and time again. The Swagelok Quality System makes it far easier and faster to bring you new products and services, and to establish new initiatives and processes. When evaluating suppliers, ask if they have a formal quality system in place and what areas are covered. We can tell you our objectives and our progress toward those objectives.
San Diego Fluid System Technologies demonstrates unfailing reliability in all aspects of our business. The Swagelok Quality System is symbolic of our commitment to continuously improve our operations to allow us to provide the highest quality products and services.
As we continue to grow and expand our operations, specifically within our custom fabrication and assembly group, we are doing everything possible to ensure we consistently provide the highest level of products and services that you have come to expect from Swagelok.
We offer extensive product certifications to meet your needs and requirements. Please let us know of any specific certification requirements. We can provide, but are not limited to, the following:
- Certificates of Compliance
- Certificates of Compliance including Mechanical and Chemical properties
- Nuclear Traceable Certificates of Compliance
- Certificates of Origin
- Biopharm Third Party Inspection
Swagelok biopharm fittings, manufactured to the ASME BPE standard, are inspected and shipped with material certification and third-party inspection documentation. This value-added service helps generate cost savings by reducing expenditures related to on-site product inspection, man-hour delays, and costs resulting from rejected products and validation delays.